Connexa CX is your partner in exceptional customer service. We provide expert support solutions designed to strengthen relationships enhance satisfaction and elevate your brand’s reputation . Every interaction , every time.
Customer Service Support Agency
Customer Service Support Agency
Our Services Packages
Essential Support
Perfect for businesses starting their customer service journey. Essential Support delivers reliable efficient assistance that keeps your customers happy and your operations smooth. Enjoy professional support that covers the basics without compromising quality helping you build trust and loyalty from day one.
This package includes essential services such as
20 hours weekly
7 day delivery
Summary report
Dedicated Agent
Includes core customer support and email response management
Comprehensive Care
Take your customer experience to the next level with Comprehensive Care. This package offers proactive personalized support across multiple channels ensuring every customer interaction is seamless, timely and memorable. Ideal for businesses ready to deepen relationships and enhance satisfaction.
This package includes services such as
40 hours weekly
7 day delivery
Summary report
Shared agent
Email response management
Live chat support , Social Media Management & enhanced reporting
Full Service Excellence
For businesses that demand nothing but the best Full Service Excellence provides a complete white-glove support experience. From advanced customer engagement strategies to 24/7 assistance. This package ensures your brand stands out through exceptional service that drives loyalty , retention & growth.
This all inclusive package includes services such as
24/7 Support
Dedicated Support
Dedicated Account Management
Core Customer Support
About our Agency
Connexa Cx is a boutique Business Process Outsourcing agency based in Cape Town South Africa. Dedicated to helping businesses globally grow with confidence. We specialize in customer support , online presence management and back office operations. We provide solutions that are reliable as they are personal. At Connexa CX we believe that every interaction matters.
Our boutique approach means we do not only deliver a service . We tailor solutions to each client and understand their unique needs , challenges and growth ambitions. We combine the professionalism of a global BPO with a human centered mindset. Ensuring that our clients always fell valued.
At Connexa Cx we combine South Africa’s proven BPO strengths with a boutique approach. South Africa is globally recognized as one of the top BPO destinations in the world. Leading international companies have already established customer care service operations in South Africa. Highlighting the country’s reputation for quality and reliability.
“Great customer service isn’t optional it is the secret to growth ,loyalty and a brand that stands out”
Contact Us
Contact Us
Get in Touch
We are here to help deliver exceptional customer experiences. Reach out to us anytime our team is ready to support your business needs.
Our Offices
Cape Town , South Africa
12 Table view Drive , Table View , Cape Town , 7441
Johannesburg , South Africa
89 Melville Road , Melville , Johannesburg , 2092
Phone
Cape Town
+27 21 555 1234
Johannesburg
+27 11 555 5678
info@connexacx.com